Very nice inside. People are very nice too! They got the best vegan gummies.
5 months ago
When I called to asked about product information in regards to pesticides and heavy metals, the phone representative assured me that they had information for me in regards to the products they were selling (or for a way to attain the information) which greatly impacted my choice to visit location......... When I was in the store the representative sales clerk could not provide the information regarding pesticide testing and heavy metal testing for products and would not let us speak to a manager about this information.... reasoning is “company policy”... Now the reason I am posting a negative review is that even if it is “company policy” to keep clients in the dark about the potential pesticide or heavy metal contamination......(shady) ....there is a polite way of informing a potential costumer (much less a person who is very well aware of BCC and regulations).... that this is something that you are unable to provide. Simple as that. If its business policy not to share the information that we need... please let client (us) know when they call ahead and ask for the certificate of analysis (required for the company to have in order to sell their products...)... what really upset me and my coworker was that it was uncalled for to have the acronym B.C.C and the most basic requirement to sell weed explaind to us in a condisending tone multiple times. The language used to address us was disrespectful. I was going to give this place 2 star but the security guards were nice and wished me a nice day on my way out.
a month ago
Super friendly knowledgeable people, but sold me a faulty battery vape. Visiting from out of state so I wont stop at this place again.
a month ago
Amazing selection and very friendly service. My first time had a small snafu with the purchase and management was so incredibly helpful and understanding! It is this kind of customer service that sets this place apart from the rest. This is without a doubt my go to source from now on. ??????
2 months ago
I have said it before, a good budtender can save you a LOT of money. And if money's no issue for you, they can also improve your quality of life immensely! Everyone at Hi-Fidelity is sweet and helpful, but Ethan really stepped up the game. When he found out I was price-conscious, he pointed me to something that was both better AND cheaper than what I had come for. And I got something else while I was there. It wasn't as good as his recommendations, either, and looking back, I suspect he was trying to guide me away from that choice, but it was a strain with a lineage that I just had to try. So, man, take a walk with Ethan or the other folks here over to the sniffing jars and have yourself a blast. This is the sort of experience the street dealers can't match, and makes going to a shop like HF really worth it. If I actually lived in Berkeley, I'd be here every single week.
3 months ago
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