If you’ve never set foot into Fire & Frost, you’re in for a treat. We’re known for our friendly staff and comfortable atmosphere, and our super dope floor. In fact, we often hear the shop referred to as a “family feel”. We aim to make everyone feel welcome and invited, and completely at ease.
You will be greeted at the door and asked for ID. Don’t feel insulted, we’d card our grandmother if she came in. It’s the law. But come in a second or third time, and we’ll still card you, but we’ll also greet you by name. We value our clients and want them to feel safe, comfortable, and well taken care of. You’re our honored guest.
Once you’re in, you’ll work with one of our cannabis lifestyle consultants. These are more highly trained than most bud tenders you may have met. They receive extensive training in functional glass art as well as intensive training in cannabis knowledge. We even ask our farms to join in our staff training so that we can get very specific information about each farms practices and strains.
You will be asked a series of questions to assess where your experience level is, and what might best suit your wants and needs. We want you to have the very best cannabis experience, and asking questions is how we can get you there.
Once you’ve decided what to take home with you, a friendly staffer will finish the transaction and send you on your merry way with a smile and a heartfelt “Thank you!”
Ultimately, our dispensary is a happy place where we treat everyone as family, and genuinely want each of our guests to enjoy their experience both in the store, and after the store.