If you’ve never set foot into Fire & Frost, you’re in for a treat. We’re known for our friendly staff and comfortable atmosphere, and our super dope floor. In fact, we often hear the shop referred to as a “family feel”. We aim to make everyone feel welcome and invited, and completely at ease.
You will be greeted at the door and asked for ID. Don’t feel insulted, we’d card our grandmother if she came in. It’s the law. But come in a second or third time, and we’ll still card you, but we’ll also greet you by name. We value our clients and want them to feel safe, comfortable, and well taken care of. You’re our honored guest.
Once you’re in, you’ll work with one of our cannabis lifestyle consultants. These are more highly trained than most bud tenders you may have met. They receive extensive training in functional glass art as well as intensive training in cannabis knowledge. We even ask our farms to join in our staff training so that we can get very specific information about each farms practices and strains.
You will be asked a series of questions to assess where your experience level is, and what might best suit your wants and needs. We want you to have the very best cannabis experience, and asking questions is how we can get you there.
Once you’ve decided what to take home with you, a friendly staffer will finish the transaction and send you on your merry way with a smile and a heartfelt “Thank you!”
Ultimately, our dispensary is a happy place where we treat everyone as family, and genuinely want each of our guests to enjoy their experience both in the store, and after the store.
I get migraines, and after asking my friends who actually smoke they recommended me to get a CBD tincture (cost wise, 30+ dollars) not knowing any better, I explained what was up with the migraines and what I was recommended, and was actually taken to something cheaper instead of bring taken advantage of for my ignorance, instead being recommended an RSO, ~11 dollars cheaper and apparently more bang for my buck. I really appreciate the honesty here, even though I'm not someone who smokes weed at all, the atmosphere was very welcoming and I'll definitely come back if I need to.
I always love coming here! I haven’t had any negative experience coming here before unlike other dispensaries in the area. The employees are very knowledgeable and I don’t feel like I am rushed when I am talking to the employee and trying to find a product.
I’ve been here a handful of times, but WOULD NOT consider this dispensary my “go-to” for flower and/or oil THC products. Products are priced fairly; just like any other dispensary you go to here in Clark Co.
If you’re wondering why I rated this dispensary 3 stars was because of: quality of products I’ve been receiving, (even with the bud-tenders glorifying how great the product is) to come home test it out to become extremely disappointed with the amount of money I’ve spent for the quality of flowers/oil I received.
I could be wrong, but, I feel like the bud tenders here will push weak products that they can’t sell on you just to get rid of it.
Its not often that I walk into a store and come out smiling. Usually, there is this guilt about making a purchase you probably could have done without. That did NOT happen here. I came out smiling ear to ear and happy with everything I bought. Amazing store and selection. AMAZING staff (including some of the most gorgeous men in Vancouver ??) and an all around great experience.
Great place, the employees are all very knowledgeable and can have you on your way in about five minutes. I've dealt with the owner a few times he's a very nice person, just all around good crew. Great shop