On-line ordering shows flower availability - will even let you select the products,(I understand subject to availability), however to not have the order completely filled is disappointing. I've always had a quick and painless experience whenever I visit. Staff and everyone who works there super nice and knowledgeable. However the on-line order form always gives me problems - my name disappears, the response to the drop down questions doesn't save, etc. Today I placed a larger than normal order only to find out, the only thing filled was a concentrate pod, none of the dry leaf orders were filled. Due to previous issues with online ordering, I triple checked before submitting, only to be let done once I received my confirmation email that my order was completed. It's not really worth a trip for one concentrate pod. This is a 5 star place in my opinion, they just need to tighten up or revamp the on-line order process - the current form is a little janky. I'm a little unclear about owner responses to other reviews about online ordering and dry leaf availability. Are the menus that display on line current menus that are updated as product sells out? This morning the dry leaf menu was rather large, placed an order and got confirmation by 9:15am that order had been received and none of the dry leaf selections were saved on the form or did that much product sell out that fast, on-line ordering began at 9:00am.
a month ago