The last 2 reviews are absurd. This place is fantastic and Will is the absolute best, but everyone there is always extremely kind and helpful. They do the best they can about the wait time, when you're working alone there is only so much you can do when a line forms. I've never had a negative experience here and I visit very frequently, mostly because I enjoy visiting with the staff and because their prices are quite reasonable. A majority of them remember me, make me feel like a valued customer (hello rewards points), and are eager to help with any issues or questions I might have. I'd recommend The Flowershop to anyone. Check it out and you won't regret it.