Usually walk in get my bud and leave. The last time I went in, I waited for 15 minutes to be helped because all the pcs were down (recurring issue) and there was a big line. Finally got help after waiting a long time and the guy who helped me (tall, sloppy looking, owners son) had a disrespectful attitude from the start for no reason. He helped the people before me for 10 minutes. Answered all their questions and we're having a great time. Soon as I showed up, it seemed like he couldn't wait to be done with me. I asked the sloppy guy a simple question about the bud i was buying and he answered with "I don't care." he later tried to play it off by being extra nice and informative, but by that time it was too late. The prices are also fairly high and the bud is just decent quality. Would recommended to check others out before stopping here. I'm sure you'll find better quality all around.