Overall, this has been a decent place, unfortunately, things seem to be heading in a negative direction as of late. One example... Recently I bought an 8th of mid shelf flower, in the first 2 (roughly dime sized) buds I found 7 seeds combined. When I called to notify them I was told they would be calling me back after speaking with the manager, several hours later, I drove back to the store and nobody there was even aware of my original call. After explaining things AGAIN, I was told there are no refunds or exchanges on flower (even with receipt and product in hand) and sent away with a 10% off coupon for next time! The worst part, I was told they were previously aware of the seeds and this was acceptable with them. I understand weed has the potential for seeds, my problem is with the handling of the situation and the outcome.
Other issues... No rewards program, the competitor who now receives most of my business has a great one, better daily specials and more consistent product. Staff, a few are pleasent, while others can be less than knowledgeable. Quality, occasionally they have legit fire, a good majority of the time though, the flower can be far too dry or spongy. Consistency, they'll move the exact same strain from the indica side one time, to the sativa side the next, then possibly with the hybrids later. I know identical strains from 2 different batches can vary in characteristics, however this is just confusing to people.
After myself and many others spend a lot of our hard earned money at this location, none of this is acceptable or appreciated Sweet Leaf. I hope you'll implement a few of these ideas and turn things around quickly, as I would like for this to be my go to store again someday.