Really friendly, knowledgeable staff. Exceptional product, but could still be priced more competitively, although I do understand the reasons for top shelf pricing. I wish they had a location on the west side! I would be back much more often if the location was a bit more convenient, and if my memory is correct on this, the place is not too accessible or big on wheelchair access, but I hope I'm wrong. Cash only of course, but they do have an ATM which is nice.
It's really cool the owner is actively involved and takes the time to actually respond to reviews, good and bad. I hate when owners respond ONLY to good reviews to say thanks-- respond to those with bad experiences and address them! As a customer, seeing that the owner does care even once the customer/patient is out the door, is a major plus! That is the epitome of awesome customer service! It makes me want to support this business even more, especially when so much of the industry is sadly the opposite (ie, could care less about you once they have your money). Please come to the west side, Silver Stem! You have patients waiting ??