Love this place...I depend on their knowledge.... they know the strains and THC % and help me compare one bud from another. Knowledge is power. Great location... steps from the bus... a block to the cemetary! one stop shoppping
Serra has the best flower in Portland. The people who work there definitely think a lot of themselves and depending on the day, the service can be warm & friendly or more often it can be cold as ice, like buying meat from a butcher in Berlin when you don’t speak German, tough crowd. However, I like this place a lot. It’s solid.
I would recommend that Serra hires a more approachable and friendly hostess when greeting customers coming in to the Belmont location. Also, I'd recommend Serra hires staff that are confident in selling their products. Specifically, we asked the budtender which cartridges are going to last and work properly, etc. She mentioned that two of their cartridges have been sent back because they were faulty but that "It could be user error". She also assured us that the cartridge we purchased would not break on us and less than a week later it hardly works. We have to open up the cartridge, and inhale at least 15 times in order to get any vapor smoke to come through the cartridge. Lastly, the budtender made us feel like she was doing us a favor by allowing us to swipe a credit card instead of pay with cash. There are way too many options for weed shops in Portland, we won't be returning any time soon.
Portland has sooo many cannabis shops to choose from, but I stick with Serra and always take out of town friends there. The staff are all cheerful, helpful, and informative—very customer-focused. The selection is great, and the quality is excellent. I mostly buy flower, but they do have a house-brand gumdrop that’s regularly in my cabinet. And the stores are stylish, fun shopping experience.