They lie about their pre-rolls. "Top shelf, premium." They are far from top shelf. I even asked the guy and he claims they grab straight nug and use that. This tasted like all shake/leaf. I broke open the second one I bought and just as I expected. Shake. Their customer service skills are terrible when trying to even talk about the situation. Automatically you are wrong and don't know what you're talking about because they work there... Don't give your money to these thieves!