Use to love this place, but each visit becomes more dissatisfing. Jarred ( the son) is very rude, when it comes to handling any customer concerns. As a long time and loyal customer, this is completely unacceptable in my opinion. Quality is a hit or miss and usually only top notch buds are shown in display, not given (pre packaged) with purchase. I wil give 2 thumbs up for most of the staff though, they do what they can, with what they have. I recommend out of town for best quality, price and overall experience.