Went there on Columbus Day (Oct 10, 2016). Was closed early for the "holiday". A number of folks standing around in the parking lot with the WTF look on their face.
If you want to be in retail, you better learn to work holidays, especially when you have posted hours for those days. People go shopping on holidays!
Lot of reviews here about rude staff, no response from the owner on any I saw.
Plenty of other places in Bend. In fact, there is one across the street! I won't bother stopping there again.