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Very clean and nice store. Staff was very friendly and welcoming. Sarah was my consultant and was awesome. Extremely helpful and knowledgeable; she made my first experience at a dispensary, which can be overwhelming, quite easy and enjoyable.
a month ago
Surterra St. Pete!! I love you all! Today Rebekah and Sarah took care of me at check-in and placed my medication order, Sara is always pleasant and smiling! During check-out, Rebekah explained my products to me and made sure I was comfortable with my purchases. I feel like Norm from the sitcom Cheers every time I come into the St. Pete Wellness Center I'm greeted with "Joe!!!!". I want to touch on a couple of things about St. Pete Wellness Center. 1. This store goes above and beyond to help guests that come in. I've been using Surterra's products for over a year now and each time I come into the center, I get to see any number of the very talented Wellness Coordinators on staff providing consultations and educating anyone that stops in. 2. Ali is always very insightful and educational each time she takes care of me. I'm always greeted with kindness and compassion! Thank you for making me feel special! 3. Dre & Shandy: The team you're building and the hard work put in shows! Your Wellness Center is a warm home for so many of us. Thank you all for making me and everyone else feel special! Have a beautiful day :-) Savage Joe
a month ago
This store is beautiful and all the people working here are absolutely wonderful. The flower wasn't exactly what I was looking for but it was still good. And The presentation inside the store is very welcoming and warm. Again, staff would be the highlight of this location!
a month ago
Stopped by Surterra for my first time today. What a great place. Beautiful, clean, spa-like ambiance and very well organized. Dre greeted me and kindly and patiently explained their products. She was very knowledgeable and answered all my questions with a smile. I have been to many other dispensaries but this place blew me away (and I have been in customer service for over 30 years). Excellent experience. Thank you : )
a month ago
As a new patient, my experience was excellent. Upon entering the store, I was greeted with a smile and noticed how clean and relaxing the interior was. I had a very quick initial customer process and then took a look around the staged inventory in the store which was very visible and informative. I walked in with an understanding of what I was looking for and was presented with a lot information that helped me make a better selection. The coordinator I was helped by, Rebekah, explained the products I was choosing as well as others that were better recommendations than my original choices. Will definitely return and highly recommend Surterra Wellness to other patients.
2 months ago

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