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First time I’ve ever ordered. Completely new to all of this. Yesterday I placed the order, with delivery today. I didn’t hear anything all day till they were 10 min away from my house. Very disappointed. Am I expected to just sit home all day??? Plus I can’t get through the local store, keeps sending me to a call center.
in the last week
I always have the best experience every time I shop. The staff is so kind, knowledgeable, and helpful. The store is always clean and the prices are reasonable. The location is also very convenient. I love that they offer a delivery service, they are so fast, and always get my order correct every time.
3 weeks ago
This location is awesome. Always helpful. But their customer service number is the issue. They will tell you something is in stock, just to find out when you get there, that it's not available.
3 weeks ago
I had a fabulous customer experience at Surterra in Pensacola. Kristina made me feel like she was excited to help my Wife and l complete our application for our cards. She took care of everything for us by completing the online applications on our phones in just a few minutes. Then she answered all our questions about the products and purchasing process. It made us feel like providing good service was her number one priority. I am sold on Surterra.
2 months ago
I love this place. Great medical cannabis products. Quick to get in & out, the employees are great. Prices are competitive. Only issue is the small parking lot. It has a huge pot hole at entrance & very tight to maneuver around.
2 months ago

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