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Excellent atmosphere and I always feel welcome here. The wait times are sometimes long but that's not unusual at a dispensary. Especially since it was the only one in this area till recently. Love their Florida's Best products.
in the last week
When stopping by Surterra PC, I had my pet rooster Marsala with me. There were dogs inside, one in particular was an overexcited 1 yr old Labrador, so I didn't want to chance taking him inside, as most dogs don't know how to react to this mini rooster. I explained I had Marsala in the car, & would need to wait there...after all, it was 110° with the heat index. They graciously accommodated my needs. Employees even took turns sitting with Marsala, my rooster, while I completed my order. I bring Marsala with me regularly now, & he recognizes the building. I'm not sure who enjoys our visits to Surterra PC most, me, fellow patients, employees, or Marsala. Surterra PC employees showed caring compassion for Marsala, who is more than dear to me. That is priceless.
a month ago
What a great experience!! The sales staff was very knowledgeable. Very very friendly the place is sparkling clean. What a great vibe. From the second you walk in the door until you leave. Highly recommend this place over any others west of Panama City
a month ago
Wow! What an awesome place! As a first time patient and customer I was apprehensive and had many questions walking in. I was immediately welcomed and attended to by the most informative and generous staff. I was hoping to work with Ms. Pat as I had seen her mentioned in other reviews and was blessed to have the chance to work with her on Surterra's grand opening day. Though the place was crowded with people and news crews due to the event, she took time to answer all my questions and guided me to exactly the right products to address my needs. I will also say that everyone was friendly and helpful. I am excited that we have such a valuable resource here in Bay County, and am even more excited to develop a customer relationship with such a great staff. Welcome and Kudos to Surterra Wellness, Ms. Patty, and everyone!
2 months ago
Absolutely wonderful place & excellent staff. Everyone is professional, takes time to answer questions & are very knowledgeable on their products. Thank you to Kim V for all the help & for making a difference in MY LIFE. YOU ARE AWESOME.
a month ago


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