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Other Reviews


Very respectful. The young man that checked me out did a good job, listened to me and answered my questions. Good customer service, that's even helpful, is what makes the business. My cashier also showed me a place much closer to where I live and I appreciate that very much! Thank you!
in the last week
The first thing that appealed to me was ample parking! When we walked in, we were warmly greeted by Kat & Craig & asked if we needed to look around or if we knew ahead of time what we wanted. We knew what we wanted, so we told them and as we waited for our order to be filled, Kat asked if we wanted water... sure! Surterra is the only dispensary of the 3 we've visited to make such an offer. While she was busy fulfilling our order, Craig engaged us in engaging conversation. When our turn came, we were shown the product and asked if we had any questions. We then paid, offered a tip, were gently handed it back and asked to leave a review. We were impressed! As we were leaving, everyone waved & someone (I don't know who, but thank you!) held the door open for us. This is the second Surterra dispensary we've visited and both were warm, welcoming places with a positive energy. I can testify that the quality of products, prices and services rank them #1 on our list. Keep doing what you're doing!!!
a month ago
Simon was so helpful and knowledgeable about every single product. Everyone in the store provided personalized care to us and really helped us find the best thing for our needs. I had no idea all the healing effects that this medicine possessed until I went to Surterra, now I’m an expert! Thanks so much you guys !
3 months ago
Their staff is fantastic and I like the pack that there shop is more open and more inviting instead of feeling like you're getting ready to go visit somebody at the jail. The one in New Port Richey the staff is fantastic highly recommend you go check them out make sure you say hi to Mike the sack he's good kid I like busting his chops!
3 months ago
I visit this location every two weeks. Sometimes more often than that. Everybody at this location is super nice and very friendly. I always deal with the same bunch. Brandon and Michele know me by name. A few others know me by name as well. But I only seem to be able to remember these 2 names. I would have to say everybody at this location deserves some kind of raise.
3 months ago

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