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Like any dispensary in the San Francisco area, it poses a get-in-and-go environment. I ordered from Weedmaps, set my pickup time, and went to the store. They were pretty nice to me, telling me about first time patient discounts, and that I needed to sign up and fall in line for that. Either way, I got what I wanted and the experience was great. :)
a week ago
The clerk ignorantly defended a faulty engineering design of an entire product line to a mechanical engineer. He explained to me: "Oh your doing it wrong, you can't screw in the cartridge all the way or it wont work" and then refused to return my pen. It was not only insulting , but it was a RIP off. They sold me a vape pen that only works when the cartridge is loosely or partially screwed in .... I have to deal with it lol......
a week ago
I don’t know why these guys have some bad reviews? I got fast service and it was a good price and quality. They also gave me a first time customer discount which was nice. Thank you!
a month ago
You get a One Star because your Manager Angelique does not know how to manage. What ashame for a 5 star company. Disrespectful, discriminative person!
a month ago
*WEBSITE NOT ACURATE* *POOR SERVICE* *WASTE OF TIME* Stop coming here after receiving poor service from when cookies sf had ownership of the location, even under new management the place sucks, the service of the security at the door has changed tremendously and I am greatful for that but after today i realized its still the same, lacking customer service. I walked in and was greeted nicely by the security I walked in & the person checking me in was on her personal cell phone just having a great time she just looked at me checked me in and continued her conversation on the phone thought nothing much of it but when I got to the counter the lady bluntly glanced at me with a attitude, I asked if they had Banana OG (confirming on the website they have it) She said banana what ? Concentrate, flower what ? I said flower and she said no we don’t I said it says on the website and she said I know it dose it probably sold out a few days ago, a FEW DAYS no one can keep up with the website really ? You got one person at the front on the phone having a ball and no one was in there when I showed up but when I mentioned it she asked for a laptop and started using it as she was suppose to be helping me ? Really ?? Last try I gave was asking for something similar she flat out said no that not in that price looking at me like I’m broke ? Man this girl is a joke what a disgrace to the company
4 months ago

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